Popular Questions Here are some of the most frequently asked questions to help you quickly find the information you need. If you don’t see your question listed, feel free to reach out to our support team! About accounts
Can I Retry My Account After a Breach?
What Happens if I Violate Trading Rules?
How Do I Upgrade or Scale My Account?
Are There Any Fees Associated with Maintaining My Account?
Can I Trade on Multiple Accounts Simultaneously?
Identity checks (KYC)
Why Is Completing KYC Necessary for My Account?
What Documents Are Required for KYC Verification?
How Long Does KYC Verification Take?
What Happens If My KYC Application Is Rejected?
How Can I Avoid KYC Abuse and Stay Compliant?
Trading Strategies
Is Martingale Trading Allowed?
Why Is Martingale Considered Risky?
What Are Some Safer Alternatives to Martingale?
Can I Use Automated Trading Systems (EAs)?
Are There Restrictions on Trading During News Events?
Withdrawals
What Is the Minimum Amount Required for a Withdrawal?
How Do I Request a Payout?
What Are the Available Payment Methods for Withdrawals?
How Long Does It Take to Process a Withdrawal?
Will I Need to Pay Taxes on My Earnings?
Trading Platforms and Tools
Can I Use Third-Party Tools or Indicators?
Is Mobile Trading Supported?
What Resources Are Available to Help Me Learn Trading?
Performance and Rewards
How Does the Profit Split Work?
Can I Increase My Profit Split Percentage?
How Often Can I Request a Profit Payout?
General questions
What Is a Proprietary Trading Firm, and How Does It Work?
Is Support Available to Help with Technical Issues?
What Should I Do If I Suspect Unfair Practices?
How Do I Cancel My Account or Stop Trading?
